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Question
Will notifications still be sent if I don't have an active subscription?
Answer
No, the subscription is required to send notifications to you in the event of your item being found and goes towards server costs, storage of the serial numbers and software updates to improve the service.
answered on 2024-05-25 12:26:17 by Alan Hardwick
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Question
I can't view the serial number registrations product in order to register one, how do I gain access?
Answer
When your subscription is taken out there will currently be a short delay until we manually activate access to serial number registrations for you. We aim to automate this process in the future so that you gain immediate access after subscribing.
answered on 2024-05-25 12:30:30 by Alan Hardwick
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